Prioritisation of root cause analysis in production disturbance management
نویسندگان
چکیده
Purpose Manufacturing companies struggle to manage production disturbances. One step of such management deals with prioritising those disturbances which should undergo root cause analysis. The focus this work is on two areas. First, investigating current challenges faced by manufacturing when analysis Second, identifying the stakeholders and factors impacted Understanding allows development more efficient prioritisation strategies and, thus, contributes reduction frequency impact Design/methodology/approach To achieve intended purpose research, a qualitative approach was chosen. A series interviews conducted practitioners, identify challenges. groups also held, Findings Various were identified. These are in their relate time needed, criteria used, centralisation process, perspective considered data support. It found that wide range disturbances, surpassing limits maintenance departments. Furthermore, most critical quality, environment, safety, time, company results, customer satisfaction, productivity, deliverability, resource utilisation, profit, process flow, plannability, machine health reputation. Originality/value situation regarding has not been identified previous works. Moreover, there no prior systematic identification various
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ژورنال
عنوان ژورنال: International Journal of Quality & Reliability Management
سال: 2021
ISSN: ['0265-671X', '1758-6682']
DOI: https://doi.org/10.1108/ijqrm-12-2020-0402